To install HelpDeskZ follow these steps:

1. Extract the files and folders from the HelpDeskZ zip file you downloaded.
2. Edit the file /hdz/app/Config/Helpdesk.new.php with your settings (Site URL and database information) and rename it to Helpdesk.php
3. Open your browser and go to http://YourHelpDeskZ.com/install and follow the installation wizard.
4. After installation, remove the folder /hdz/install