This page intends to provide basic security tips for HelpDeskZ administrators. In other words - how to make HelpDeskZ more secure and less prone to attacks?
1. Keep HelpDeskZ updated
As with any ...
Yes, email piping (automatically creating ticket from e-mails) is supported by HelpDeskZ.To enable email piping for your help desk follow this email piping tutorial.
To install HelpDeskZ follow these steps:
Extract the files and folders from the HelpDeskZ zip file you downloaded.
Edit the file /hdz/app/Config/Helpdesk.new.php with your settings (Site URL ...